Terms and conditions of the Evhub-service store

Welcome to the Evhub-service online store! Please read our terms and conditions carefully before placing an order.

1. General provisions

1.1. The use of the Evhub-service website means the user’s full consent to these Terms and Conditions.
1.2. We reserve the right to change the terms and conditions without prior notice. New terms and conditions come into force from the moment they are published on the website.
1.3. All products presented on the website are original, comply with the description and Ukrainian legislation.

2. Place your order

2.1. You can place an order through the website by selecting products from the catalog.
2.2. After placing an order, a manager will contact you to confirm and clarify the details.
2.3. Prices on the website are indicated in UAH (₴) including VAT.

3. Payment.

3.1. We accept payments by bank cards, online payments, and cash on delivery (upon agreement).
3.2. Payment is made in full before the goods are shipped (except in cases of cash on delivery).

4. Delivery

4.1. Delivery is carried out in Ukraine by Nova Poshta, Ukrposhta or courier services.
4.2. Delivery costs depend on the weight, dimensions and the chosen service.
4.3. Free delivery is available for orders over 3500₴.

5. Return and exchange of goods

5.1. The goods may be returned within 14 days from the date of receipt if the goods have not been used, the original packaging and presentation are preserved.
5.2. Goods that have individual characteristics or are consumables (e.g. batteries, accumulators, cables, chargers) are not subject to return.
5.3. The exchange of goods is carried out only in case of detection of a factory defect or damage during transportation.
5.4. To arrange a return or exchange, please contact the support service by e-mail {email} or by phone {phone}.

6. Responsibility of the parties

6.1. We are not responsible for any damage caused by improper use of the product or violation of the operating conditions.
6.2. All disputes are resolved through negotiations, in case of disagreement – in accordance with the current legislation of Ukraine.
5.4. To arrange a return or exchange, please contact the support service by e-mail {email} or by phone {phone}.

7. Confidentiality and data protection

7.1. Personal data of customers is collected solely for order processing and is not transferred to third parties without consent.
7.2. We use modern information security measures.

8. Contact information

If you have any questions or complaints, please contact Support:
Email: {email}
Phone: {phone}
Address: {physical address}